Hi Courtney, firstly I thank you very much for your feedback. I did try looking everywhere for your email inquiry, and I could not find any email, or store messages from you, I am sorry if maybe somehow the wrong contact info was used.
Our inventory is also low now unfortunately due to COVID, our suppliers are trying their very best to meet demands, so quite a few colours are on backorder but we do have them returning at some point. We also encourage you to sign up for the product back in stock email.
And as far as the lettermail charges, this $5 is a standard lettermail checkout option we have set on our website. We do combine the bamboo jersey and french terry into one card and only charge $5 for both bases, in order to optimize your costs as well.
I hope you give us a second chance, and I apologize if we let you down :) You can feel free to email us at
prairieloveknits@gmail.com, or use the contact form on the website.
Best wishes,
Sharon